Contact Support - Villagers & Heroes

Contact Support

If you are playing on PC, please see the PC Troubleshooting Checklist before contacting support. If you have been asked to provide a traceroute, click here for instructions on how to do this.

IMPORTANT! Between the days of September 29th and October 14th, there will be limited customer support. Please be aware that you will not receive immediate replies to your tickets. We apologize for the inconvenience, and appreciate your understanding.


Note: If you are expecting a reply and none have come in, please check your spam folder.