all our servers are not available at the moment. We are investigating the issue, but this is unfortunately all we can tell you at the moment and there is no ETA when the servers will be back. We will keep you informed once we have any further details.
Thank you for your understanding and your patience!
No. It looks like there is/was an outage at an internet exchange point pretty close to our servers so while our servers were not down, you couldn't reach them from the outside. But my traceroute looks better now and I can also log in again (from Europe).
If you still can't log in, please give it a few minutes and try again.
My alt can't get in to Renegade city on US3 , takes me back to log in. Others seem ok so far. Seems like a village problem, the ones outside of villages can get on. I can only get some on by going straight to raids from log in , then to event , then through portal to ardent!!!! Still cant get in village tho.
My alt in Renegade village also gets booted back to login screen. My chars in Tempest village and the Oasis hang up at the traveling screen. My char in Zorian Bountylands got in.
Update, my char in the EZ was able to log in. I didn't try changing zones with him.
We are investigating why some zones on some servers are experiencing technical problems at the moment and if this is connected to the earlier serverwide problem or not. Unfortunately that's all I can tell you at the moment. More news once we know more.