Here's a great article I read this morning: How to be heard by game developers
It's quite informative! I would recommend everyone to give it a read, since these kind of things help player/dev communication a ton
Very nice article - who would have thought that dev's are human too?
We should keep this one around for players who complain over and over that their personal pet peeve does not get the full and complete attention of all the Otters.
It is likely that you will encounter parts of the game that do not suit you but might work really well for other types of players, and many of them might not be obvious or visible to you. . . . . .There are many good reasons for why you might not receive an easy answer or fix for your concern, but I can promise you that none of them are malicious, or because we don’t care. It’s hard for every player to see every moving part, to understand which issues are more pressing or most expensive from our perspective. . . . .Just try not to assume the worst if you don’t get the outcome you were hoping for.