Sarah Otter

Mad Otter Games
Developer
Hi, Everyone,

I just want to remind everyone about this thread which explains why ACCOUNT SHARING IS A VIOLATION OF TOS.

Since everything is clearly explained there, I'm not going to go into all the details here. However, please be aware AGAIN, that when the system bans a player for misdeeds in the game, if you ever shared an account with that banned player, then the system will automatically ban you as well. And we do not reverse this.
 

Mudcart

Adventurer
Platform
  1. Android
Just to be clear on multiple accounts, that don't apply to multiple people who play in a household right?
 

Ekimie

Hunter
Royal Guardian
Platform
  1. Steam
Just to be clear on multiple accounts, that don't apply to multiple people who play in a household right?
no, as long everyone sticks to their own account. no multiboxing (1 player playing 2 accounts at once to level themselves) or anything

@edit to add, do make sure everyone in your household doesnt get banned. just follow the ToS and heed warnings when they are given, and you should be good.
 

Stenlar1970

Warrior
Characters
Stenlar, Digress, StensShadow, HealingSten, HuntingSten
Platform
  1. PC
Peeps always trying to beat the system. This a game.
 

Xathina

Eldritch Huntress
Characters
The Alexzander clan
Platform
  1. Android
  2. PC
what if your family shares a computer but different accounts?

as of right now my family (4 diff people, each w/ an acct) has 1 computer amongst us, and while we primarily play on our mobile devices, sometimes we need to do something thats PC only (such as when my dad buys crowns because he doesn't use google or apple stores, or when I want to customize my houses?)
 

Lailanie

Adventurer
Characters
Lailanie, Khallanie, Khalli, Laili
Platform
  1. iOS
  2. Android
  3. PC
I'm in the I have payment of 2 accounts with AS *but* one is my Dad's account. Is this OK? It's his email, my payment. I have 3 chars, he has 1 on there.
 
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IrishElf

Citizen
Forum Moderator
what if your family shares a computer but different accounts?

as of right now my family (4 diff people, each w/ an acct) has 1 computer amongst us, and while we primarily play on our mobile devices, sometimes we need to do something thats PC only (such as when my dad buys crowns because he doesn't use google or apple stores, or when I want to customize my houses?)
As Eki said, just play on your own accounts. The system can tell you are all using different log in information.
 

Imp

Lumineer
Royal Guardian
Platform
  1. iOS
  2. PC
I understand the families with concerns. I also have family members in my household that play. If everyone in your family is following the rules there isn’t anything to worry about.

If your six year old is going to go off in world chat on a filthy tirade that offends the entire population of the earth, causing you, your spouse, your twelve other kids, your cousin, and step-sister to all get banned then that’s just the way it is. Please leash and supervise your six year old. :)

Also, don’t share your devices and account info with people that are going to get you banned along with them when they’re caught botting or harassing all the new players.

While I’m busily and endlessly ranting on this subject, please don’t share your account information with the random person you met in the airport yesterday that promised to only log you in while you were on a tour of the Caribbean on a rented dinghy with no WiFi. I know he looked very trustworthy, but he gave the info to his Aunt Martha who discovered a gold exploit and got you banned. I know it wasn’t your fault, truly, but it’s just the way it is.

It reminds me of a story. Just the other day I was walking to lunch when I saw a penny. It was shiny but stuck to the sidewalk. I had to use a crowbar to remove that square of the sidewalk and carry it home. Home was twenty leagues the wrong direction from lunch, but the exercise was good for me. Did I mention that the penny was shiny? Anyway, the county fined me for the sidewalk repair. I told them that there wasn’t a sign posted near that specific square of sidewalk explaining that it was against the law to remove it, but they were heartless jerks and made me pay the fine anyway.

If you read all of this then you are a wonderful person and probably shouldn’t have been banned. Send a message to customer service explaining that Imp said you shouldn’t be banned and I’m sure they’ll fix it right away. Maybe they’ll even reinstate your second-cousin’s account too!
 

Zyani

Jack Of All Trades
Royal Guardian
Characters
Zyani,Borghilde,Jitlayda+ 12more
Platform
  1. PC
Since my sister passed, i have control over her account and use it only for extra storage, but sometimes i open both accounts to simply trade the stuff i want to store.
Does this also count as violating TOS?
 

GoGoGadget

Servant of Mallok
Characters
GoGoGadgetGo
Platform
  1. Android
  2. PC
Since my sister passed, i have control over her account and use it only for extra storage, but sometimes i open both accounts to simply trade the stuff i want to store.
Does this also count as violating TOS?
Yes
 
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Eguzki

Priestess
Platform
  1. Android
Since my sister passed, i have control over her account and use it only for extra storage, but sometimes i open both accounts to simply trade the stuff i want to store.
Does this also count as violating TOS?
Espero que sea solo por abrir ambas cuentas al mismo tiempo. No pasaría nada si manda las cosas al correo, ¿estoy en lo cierto?
 

Zyani

Jack Of All Trades
Royal Guardian
Characters
Zyani,Borghilde,Jitlayda+ 12more
Platform
  1. PC
Espero que sea solo por abrir ambas cuentas al mismo tiempo. No pasaría nada si manda las cosas al correo, ¿estoy en lo cierto?
unknown language for me, pls translate
 
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Eguzki

Priestess
Platform
  1. Android
I hope it's just from opening both accounts at the same time. It would be fine if you mailed things, am I right?
 

IrishElf

Citizen
Forum Moderator
Just to be clear on multiple accounts, that don't apply to multiple people who play in a household right?
As long as you each have and use your own accounts, and family members don't share accounts.
For instance, one player complained he lost items he'd purchased. After being investigated by CS, it was found the items were indeed deleted from the account by someone who logged into the account. The player admitted his brother was mad at him and deleted his items (and even deleted his player account at one point).
Mad Otter states in TOS to players; to keep log in information private and not share with others.
That doesn't seem to be what you are talking about, but if you have specific questions, please do contact CS with your questions.
 

Ekimie

Hunter
Royal Guardian
Platform
  1. Steam
I hope it's just from opening both accounts at the same time. It would be fine if you mailed things, am I right?
Officially, having two accounts registered to yourself is against ToS too. Even if you don't log them in at the same time.
 

IrishElf

Citizen
Forum Moderator
I'm in the I have payment of 2 accounts with AS *but* one is my Dad's account. Is this OK? It's his email, my payment. I have 3 chars, he has 1 on there.
Yes, that is ok because he plays on his own account with his own email.
 

Sollertree

Arch Wizard
Platform
  1. iOS
  2. PC
Hi, Everyone,

I just want to remind everyone about this thread which explains why ACCOUNT SHARING IS A VIOLATION OF TOS.

Since everything is clearly explained there, I'm not going to go into all the details here. However, please be aware AGAIN, that when the system bans a player for misdeeds in the game, if you ever shared an account with that banned player, then the system will automatically ban you as well. And we do not reverse this.
Understood… I don’t ever share my accounts.
I’m a good noodle. ✅
 

sanzu

Squirrel
Characters
Sanzu
Platform
  1. iOS
Hi, Everyone,

I just want to remind everyone about this thread which explains why ACCOUNT SHARING IS A VIOLATION OF TOS.

Since everything is clearly explained there, I'm not going to go into all the details here. However, please be aware AGAIN, that when the system bans a player for misdeeds in the game, if you ever shared an account with that banned player, then the system will automatically ban you as well. And we do not reverse this.
hi. I play on mobile - dont think i want a share account nor play both just to beat the game. sound like a lot of work.. with lots of time to spare. i like to bother people asking for help when i need.. would be no fun if keep doing stuff alone on mmorpg. Thanks for keeping VH a healthy game.
 
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